The Department for Education coronavirus (COVID-19) helpline remains available to answer questions about coronavirus (COVID-19) relating to education and children’s social care. Please listen carefully to the available options and select the most appropriate to your nursery, school, or college’s current situation.

Staff, parents and young people can contact this helpline by calling:

Phone: 0800 046 8687

Opening hours: Monday to Friday from 8am to 6pm, Saturday and Sunday from 10am to 4pm

Support, nurture, inspire, empower

At our not for profit Independent Special Schools we are able to give students access to a curriculum that provides a wide range of academic, vocational and outdoor learning experiences to sustain their interests and re-engage them in education.  Every day at On Track is a fresh start.  We aim to restore young people's self-confidence, self-esteem, self-control and self-motivation through a flexible, personalised, needs-led programme with unconditional care, nurture and support. On Track currently has seven DfE registered and Ofsted inspected schools providing individualised accredited education programmes for young people aged 7-19. 

For further information on what services we provide, you can contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it.

CEOP helps any child or young person under the age of 18 who is being pressured, forced or tricked into taking part in sexual activity of any kind. This can be something that has taken place either online or in ‘the real world’, or both. The CEOP Safety Centre has clear information and advice on what can be reported to CEOP, the reporting process and what will happen if you do decide to make a report. You can visit the CEOP Safety Centre and make a report directly to CEOP by clicking the Click CEOP button.